About CloudCherry Analytics: Cloudcherry is a real-time, Omni-channel Customer Experience Analytics & Sentiment Mapping product that helps customer-facing brands track, measure & improve Customer Delight. Cloudcherry’s is a customizable, easy-to-use SaaS-based product, with which brands can measure key metrics like the Net Promoter Score and the unique Customer Delight score, discover actionable insights for Customer Experience improvement & address issues as they happen at any touch point of interaction with the customer