Basic: Contact Management. Opportunity Management. Sales Forecasting. Quotes & Orders. Lead Management. Interactive Dashboard. Reporting. Find / Advanced Find. Groups. Outlook Integration (Lite). Mobile. Standard Customisations. Data Import. Essentials User Management. Pro: Case Management Solutions / Knowledgebase Management Campaign Management Outbound Call Handling Manage Relationship Types Mass Email User Management Territory / Security Management Workflow Preconfigured Escalations Professional User Management

Create interactions: loud seamlessly tracks it all and creates a holistic view so you can gain better understanding and use it to create deeper relationships. Keep it together: Create tasks and check them off. See your meetings every day on your calender. Email Marketing: Send schedule an email blast. Over a 100 email templates. Create groups to give you flexibility on when and who. Intelligent relationship analytics engine, captures and examines all your interaction data.