Bpm’online CRM bundle offers an interconnected solution that allows you to automate marketing, sales and service. bpm'online sales - sales force automation software to manage the complete sales cycle — from lead to repeat sales. Product Features • 360° customer view • Opportunity management • Orders and invoices • Sales forecasting • Products and services • Collaboration tools • Quote management • Contract management • Document flow automation • Project management • Field sales bpm'online service - innovative customer service tools to deliver an exceptional customer experience. Product Features • 360° customer view • Case management • Problem management • Service catalogue management • Knowledge management • Service level agreement • Feedback management • Omnichannel communications • Field service • Customer portal • ITIL processe bpm'online marketing - multichannel marketing software to deliver demand generation excellence. Product Features • 360° customer view • Segmentation • Website behavior tracking • Lead management • Lead scoring • Campaign management, triggered campaigns • Email marketing • Event management • Omnichannel communications • Marketing calendar • Loyalty management

SALES Contact Management Deals Telephony Appointment Scheduling Task Management Gamification Mobile CRM SERVICE HelpDesk Feedback Knowledge Base MARKETING Marketing Automation Landing Page Builder Social CRM Email Marketing Mobile Marketing Email Tracking Web Engagement Dynamic Landing Pages Exit Intent Send Newsletters Push Notifications