Features
Live Chat, Video & VoIP, Helpdesk in one System
Increase conversions and keep more customers happy.
Awesome live chat experience for your agents and web visitors
Turn every conversation into an amazing experience.
Easy Setup
Up and running in 2 minutes. Copy and paste code on your website to get started. No coding required.
Beautiful and Customizable
Choose a theme that suits your site. Mix and match from a range of colors,eye-catchers and gravatars.
Take chats on IM
Take chats from your favorite IM (GTalk/Skype) on desk or mobile.
Bring conversations to life with voice and video calls
Sometimes text is not enough. Sometimes you just need to laugh out loud.
Help Desk built with love for small businesses
Manage your emails & offline chats with out refreshingly new and lite email help desk tool.
Connect with your customers on social channels
Engage customers on Twitter and Facebook directly from your Live-Chat Window
Advanced & Powerful Reports
Gain insights into your business and agent's performance using advanced reports.
Know your visitors completly
View real-time visitor activity on our simple and intuitive web chat panel.
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Features
Multiple Simultaneous Chat Sessions
One agent can handle any number of chat sessions at the same time. Each session runs in a separate room tab in the Agent Console. Agents can accept or ignore incoming chat request by clicking on "Accept" or "Ignore" button in the room tab.
High Reliability, Scalability and High Load Support
Is your live chat solution powered by a reliable chat engine? My LiveChat is powered by Cute Chat, the #1 ASP.NET chat software. It can support hundreds of web chat rooms and thousands of visitors without any degradation in response time. It's still being actively developed.
Customizable Visitor Popup Messenger
Upload your company logo and agent photo. Customize agent greeting and system messages.
Receive an alert :
When a visitor clicks your live chat button.
Chat live with visitors using SSL (Secure Sockets Layer)
Visitors will see the padlock icon in their live chat browser window letting them know the conversation is encrypted.
Spell Checker :
Eliminate spelling mistakes with our powerful spell checker, which automatically outlines mistakes as you type.
Canned Responses :
With the click of a mouse, you can send pre-written answers to commonly asked questions.
See all visitors :
Learn who your visitors are and where they came from, in real-time. Provide a personal experience to turn visitors into customers.
Proactive Chat :
Invite your website visitors to chat with you in a private, one-on-one sales and support environment.
No additional software is needed :
No special plug-ins, Java Applets, DLL's or ActiveX Controls needed to be installed by your users.
Compelling end-user experience :
My LiveChat has one of the easiest and most intuitive user interfaces ever created. Its unique set of features include rich text, image emoticons, sound effects, user selected fonts, text and avatar icons, and more.
Fast response time even on a slow connection :
Only relevant information is transferred between client browser and the chat sever and only when some action by either side is required, providing for super
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Languages
English
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Languages
English, Arabic, Chinese Simplified, Chinese Traditional, Czech, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian
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Pricing
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Pricing
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My LiveChat is an on-demand, pay as you go, no contract, cancel anytime live chat solution. Our reasonable prices make our chat service an optimal solution for small, medium sized and large online businesses. Check the pricing and features to choose
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