Features
Issues are everywhere :
Tasks, ideas, and requests are hiding in documents, people's heads, and deep in your inbox. Use JIRA to capture and organize your team's issues, prioritize and take action on what's important, and stay up to date with what's going on around you.
Collect, service, and report :
With JIRA Service Desk, the JIRA platform becomes a modern, flexible service desk experience that streamlines customer requests and boosts your IT team's efficiency.
Workflows for teams of every size :
Whether you're a 10-person startup or a 100,000-person enterprise, your workflow is one of the most crucial ingredients to your success.
Effortlessly mobile :
Your team is always on the go. With JIRA's new mobile interface, they’ll quickly find the most critical information and the most important activities right at their fingertips.
Code Integration :
Upgrade your software development workflow with JIRA, Stash, and Bamboo. Our tools integrate better than ever to provide you with baked-in best practices to get from issue to code to deployment seamlessly.
And mach more....
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Features
Track everything :
Enter bugs, issues, customer inquiries, or just about anything else. FogBugz keeps track of it all in a central place, so nothing is forgotten.
Capture bugs easily:
There are many ways to quickly and easily capture bugs: through your browser, via email, or using the FogBugz Screenshot Tool.
Powerful, multi-faceted search:
Powerful search engine, allowing you to instantly search the complete contents of cases, wiki articles, and customer correspondence.
FogBugz's mobile :
enables you to easily track cases, edit bugs, or assign critical tasks while you're away.
Outline your work with cases and subcases:
Each bug or issue is represented in FogBugz as a case. To outline a large task, simply create a high-level "parent" case and add subcases below to represent smaller chunks of work.
Milestones:
Use a milestone to set a short-term goal like a two-week sprint, or a longer-term goal like a major release date.
Visualize:
Graphical representations — including pie charts, bar charts, and tables.
Historical snapshots:
See changes over time including the status, project, who it was assigned to at each step, and more.
Support inbox:
FogBugz user can easily see the entire email history with a customer, helping your team to send relevant, well-informed replies.
Snippets:
Pre-formed responses to common questions.
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