Features
See who your customers are & what they do in your product:
shows you the people using your web and mobile apps and what they do in them. Now you can answer questions about your customer base in real-time.
Get quality product feedback from the right customers:
Make informed product decisions by asking the right customers for feedback at the right times with event-triggered in-app and email messages.
Guide new signups to become active customers:
Onboard and convert new users of your web and mobile apps with automated email and in-app messages, triggered by time or events.
Work together to support your customers faster:
Manage all inbound customer queries in a team inbox with all the context you need to write personalized replies and provide timely support.
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Features
Unlimited mentions – Limited to 10K mention per search during product beta phase.
Unlimited social profiles
Sentiment analysis in 9 languages
Language detection in 59 languages
Advocacy analysis
Intent analysis
5 saved queries/user
90 days of saved data
Enterprise-Class Capabilities: Security, Team, Task, Work-Flow and Projects
We tailor our features to your organization’s needs.
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