Basic: Contact Management. Opportunity Management. Sales Forecasting. Quotes & Orders. Lead Management. Interactive Dashboard. Reporting. Find / Advanced Find. Groups. Outlook Integration (Lite). Mobile. Standard Customisations. Data Import. Essentials User Management. Pro: Case Management Solutions / Knowledgebase Management Campaign Management Outbound Call Handling Manage Relationship Types Mass Email User Management Territory / Security Management Workflow Preconfigured Escalations Professional User Management

Gmail sync Check for response Privacy filters Send later Visual calendar Multiple events Reminders Deals dashboard Next task Estimated value Forecasting Custom states Activity summary Bulk actions Last activity Comment Assign Follow