Features
Easy to use
Be up and running in 3 minutes. Copy and paste your unique code into your website, go online, and start chatting with your web visitors. No software to install. Simply log in to our browser-based Chat Panel and start chatting with potential customers.
Easy to customize
Build your own customized chat buttons and adapt the chat window to fit the look and feel of your website. You decide how to approach your users. Proactively invite your visitors to chat, receive feedback ratings on your service, collect social media followers through your awesome service, and more.
Easy to scale
Whether you’re a one man show or a multinational with hundreds of service employees, we've got your back. Userlike is used by some of the world’s fastest growing companies. Our system is easy to scale when your website traffic and support team increase.
Integrate with your workflow
As an additional channel, live chat should be integrated seamlessly into your existing setup of business tools. We offer a wide range of CRM integrations and offer an Open API for a more advanced setup. Push your user information to Userlike and give your chat operators the information to offer a personalised service, or pull chat transcripts and offline messages to your CRM.
Don’t take our word for it. Over 10,000 SMEs and leading businesses around the world are creating long-term customer relationships with Userlike. Start chatting today with our forever free plan.
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Features
• Voice/ Video Chat: Talk to your customers using voice/ video chat right inside your web or mobile apps with click to call solution.
• Screen sharing & Co-browsing: Now provide instant
• Facebook Messenger: Chat with your Facebook customers using REVE Chat from single dashboard.
• Viber Messaging: Chat with your customers on Viber messaging using your public account from single dashboard.
• Real-time Visitor Analytics: Get real time insights about your customers (location, history, IP address, Referral source) and personalize every interaction to improve user experience
• Department Management: Improve customer response time by routing your customer queries to the right department.
• Auto Triggers: Send automatic invitations to your website visitors based on certain time, URL or location.
• Chat Monitoring: Monitor your agent performance and responses in real time to provide more appropriate answers to your customer queries.
• Queuing: Manage your customer expectations effectively by providing them right information about waiting time when your agents are busy with other customers
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Languages
English, Czech, Danish, Dutch, Finnish, French, German, Hungarian, Italian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish
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Languages
English, Arabic, Chinese Simplified, French, Japanese, Korean, Portuguese, Russian, Spanish, Turkish
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