Features
Sales Automation
Sales Forecasting
Quote and Proposal Management
Marketing Automation
Email Marketing
Customer Service Management
CRM Portals
Knowledge Management
Employee Helpdesk
Project Management
Mobile CRM
CRM Analytics
WYSIWYG Form Designer
Graphical Process Designer
Business Rules
Complete Personalization
Role Based Security
Developer API
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Features
Basic:
Contact Management.
Opportunity Management.
Sales Forecasting.
Quotes & Orders.
Lead Management.
Interactive Dashboard.
Reporting.
Find / Advanced Find.
Groups.
Outlook Integration (Lite).
Mobile.
Standard Customisations.
Data Import.
Essentials User Management.
Pro:
Case Management
Solutions / Knowledgebase Management
Campaign Management
Outbound Call Handling
Manage Relationship Types
Mass Email
User Management
Territory / Security Management
Workflow
Preconfigured Escalations
Professional User Management
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