Features
We have the right set of features to enable collaboration within your entire team. For example, labels and groups make it very easy to organize and assign tickets.
You cannot improve what you don't measure. We provide insightful help desk reports that can help you improve your customer service.
Since SupportBee is hosted and managed for you, there is nothing to download, install, manage or backup.
Want to manage your help desk on the move? With SupportBee, you can access your support desk on your mobile phone's or tablet's browser.
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Features
ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams. It is also an effective method for introducing new hires to company procedures during the onboarding process. ProProfs Knowledge Base improves productivity by making it easy for employees and customers to instantly find what they're looking for, whenever and wherever they need it. ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again.
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Pricing
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Monthly pricing
starting at $29 for
Users
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Yearly pricing
starting at $290 for
Users
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SupportBee's pricing is fair and affordable.
No Per agent fee, as you can add unlimited users to your help desk, we follow a "Pay as you grow" model, based on ticket volume
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Pricing
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