Phone-Based Lead Routing : Say good-bye to that old-school hunt group set up in your phone system. Velocify Dial-IQ provides a plethora of lead routing options, including customer favorite — Shotgun Connect, to dramatically accelerate speed-to-contact and get the right leads to the right people fast. Outbound Cloud Dialing : Take advantage of a host of integrated dialing options including preview dialing, click-to-call, automated scheduling, and pre-recorded voicemails. Inbound Call Handling : Take control of your inbound call flow and phone numbers used for marketing and sales with features like flow handling, toll-free and local number provisioning, campaign tracking, and missed call data follow up. Call Insights : Know what’s driving call volume and how reps are handling calls and using the phone. Listen to call recordings and view reports that provide insights into campaign performance, calling activity, and speed-to-contact rates.

• An auto-attendant that will welcome your callers to your company and offer them a menu of options to choose from. • Forward calls to any device; cellular, home, and/or office. • A dedicated toll-free and/or local number for your business. • Smart Hold Technology; Your callers are forwarded to you in the order they are received. Never miss a call. • Call Announcement; Before you answer, know where your call is coming from (sales, support, etc) and choose to accept, reject to smart hold, or send to voicemail. • Custom Audio; Utilize our library of audio for your greeting, menu, or hold music. You can also upload and record your own. • Manage all settings and options through your online control panel. • Set operational date and time parameters for your phone system • Customizable greetings for answering calls and when you are unavailable. • Caller ID and/or Call Screening lets you know who is calling. • Forward voicemails to your email account. • And much more…