Admin Portal : Created just for account managers, a dedicated portal that lets you control all functions of your phone system. Call Announce : Whispers an audible version of the custom tag to you before the call is connected. Call Conference (Three-way Calling) : Add a second outgoing call to an already connected call. Call Forwarding : Redirect calls to your mobile or other phone so you won’t miss any calls. Call Hold : Easily put a call on hold while you answer another call. Call Logs : Provides detailed business VoIP call records by extension or account. Call Park : “Park” a call in a “spot” and have the call retrieved by another extension on the account. Call Pass : Transfer calls that were taken on your cell phone using Never Miss Call settings back to your desk phone without interruption. Call Screening : Know who’s calling before you answer. Send the call to voicemail or transfer it away before you ever speak to the caller. Call Transfer : Attended Transfer (alert forwarding party before transfer) & Blind Transfer (transfer the call directly). Call Waiting : Be notified when someone else is trying to call if you are already on a call. Caller ID Block : Block your caller ID from being displayed on outbound calls. Caller ID : Know who’s calling before you answer. Cell Phone Integration : Forward calls to cell phones and use VoIP functions from cell phones. Click to Call Me : Embed a button in to your webpage or email signature that provides your customers with a quick and easy way to contact you. Click To Dial : Seamlessly integrate Vonage VoIP service with your Web Browser and Outlook and initiate calls with Click-to-Dial. Cloud PBX : Because Vonage Business Solutions’ VoIP service and features are hosted in the cloud, there’s no equipment to buy.

• An auto-attendant that will welcome your callers to your company and offer them a menu of options to choose from. • Forward calls to any device; cellular, home, and/or office. • A dedicated toll-free and/or local number for your business. • Smart Hold Technology; Your callers are forwarded to you in the order they are received. Never miss a call. • Call Announcement; Before you answer, know where your call is coming from (sales, support, etc) and choose to accept, reject to smart hold, or send to voicemail. • Custom Audio; Utilize our library of audio for your greeting, menu, or hold music. You can also upload and record your own. • Manage all settings and options through your online control panel. • Set operational date and time parameters for your phone system • Customizable greetings for answering calls and when you are unavailable. • Caller ID and/or Call Screening lets you know who is calling. • Forward voicemails to your email account. • And much more…