Projects Dashboards: The Dashboard gives the Queue Manager instantaneous feedback on what's occurring across all projects he or she is managing. graphical interface shows multiple "channels" dialed into real-time data, including tasks, tickets, time entries, comments, files and milestones. Project Management: - Create unlimited projects and resource them appropriately. - Easily communicate issues, risks, change requests and incidents. - Create project tasks and support tickets and assign them to staff and customers. - Manage project updates, the staff roster, tasks, files, timesheets, financials and status updates. Customer Self-Service Portal: - Provide customers with a robust application to stay in the loop on projects they are sponsoring. - Assign tickets and tasks to customers for project work they must do. - Keep them current with the latest Status - - Update that outlines comments, accomplishments, issues and risks. Resource Management: By reviewing each member of the teams' past 90 days of activity and understanding current tasks assignments from all projects, the Project Manager will do a better job of managing resources. He or she will quickly find this to be the best resource management intelligence they have ever had. Task Scheduling: Integrate your scheduled tasks with your calendar while taking into account work and personal calendars from Google and Microsoft Exchange. Status Report: captures all the critical info: project hours, risks, issues, tickets, tasks completed, tasks on the critical path, and more. Email Agent: receive notifications when tasks are updated, comments are made and time is captured. Communicate with stakeholders at will and capture all your critical data within the TeamHeadquarters database. Integrated Gantt Chart: Provides all the functionality you need to set schedules, assign resources, set predecessor tasks and constrain and update tasks. Issues Management: assigns each project a Ticket Queue, so users are able to create project tickets. They can be of any nature and are not constrained; however, you can use project tickets to capture issues, change requests, technical work, etc… Project Financial Management: a secure document storage area (and only available to project managers), Project Financial Management makes it possible for the Project Manager to store versions of spreadsheets, PDFs and other documents. Simple fields are used to capture the dollar values for budgets, costs and benefits.

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