Admin Portal : Created just for account managers, a dedicated portal that lets you control all functions of your phone system. Call Announce : Whispers an audible version of the custom tag to you before the call is connected. Call Conference (Three-way Calling) : Add a second outgoing call to an already connected call. Call Forwarding : Redirect calls to your mobile or other phone so you won’t miss any calls. Call Hold : Easily put a call on hold while you answer another call. Call Logs : Provides detailed business VoIP call records by extension or account. Call Park : “Park” a call in a “spot” and have the call retrieved by another extension on the account. Call Pass : Transfer calls that were taken on your cell phone using Never Miss Call settings back to your desk phone without interruption. Call Screening : Know who’s calling before you answer. Send the call to voicemail or transfer it away before you ever speak to the caller. Call Transfer : Attended Transfer (alert forwarding party before transfer) & Blind Transfer (transfer the call directly). Call Waiting : Be notified when someone else is trying to call if you are already on a call. Caller ID Block : Block your caller ID from being displayed on outbound calls. Caller ID : Know who’s calling before you answer. Cell Phone Integration : Forward calls to cell phones and use VoIP functions from cell phones. Click to Call Me : Embed a button in to your webpage or email signature that provides your customers with a quick and easy way to contact you. Click To Dial : Seamlessly integrate Vonage VoIP service with your Web Browser and Outlook and initiate calls with Click-to-Dial. Cloud PBX : Because Vonage Business Solutions’ VoIP service and features are hosted in the cloud, there’s no equipment to buy.

Features included with local phone number service from Global Call Forwarding include SMS Forwarding, Rollover Minutes, Black & White Lists, Customized Greetings, Time of Day Routing, Local Ringback Tones, Voicemail to Email, Advanced IVR/PBX, Simultaneous Ringing, Select Country Forwarding, Sequential Forwarding, Fax to Email, Account Management, Call Recording, Failover Forwarding, Enterprise API, and Call Transfer.