What is it all about?
Collect and leverage ratings & reviews, questions & answers and stories from your customers. It’s proven to increase sales and build brand loyalty. And it’s the heart of the Bazaarvoice platform. Learn about key features below.
Typically used for:
Video & screenshots
Who is it for?
Configurable display - Customize the arrangement of your Conversations modules to display the right content in the right place for your site and your business. Search engine optimization - Our solution makes your earned media more discoverable to search engines, increasing traffic to your site. Content syndication - Distribute feedback from brand sites to retailer sites to improve product coverage, decrease return and bounce rates, and boost sales. Post-interaction email - Automatically send requests for reviews after people interact on your site, over the phone, or in your brick-and-mortar stores to drive volume. Visitor notifications - Send automatic follow-up emails thanking people for their feedback and letting them know when it’s published. Mobile display - We format and integrate Bazaarvoice-hosted content into your existing mobile site so customers can easily read and contribute on their smartphones and tablets, even while in the store aisle. Administration - With customizable management features like moderation, tracking, reports, and email alerts, take complete control of your content, testing, and ROI measurement.
Ratings and Reviews - Let people sell for you by gathering their opinions, photos, and videos. Learn from their feedback to improve your products and services. Questions and Answers - Informed shoppers buy more. Capture and respond to their questions to help them buy. Sampling - Accelerate review collection and reward your loyal advocates with your own branded product-sampling program and community. Intelligence - A powerful analytics plug-in, letting you make smarter decisions through real-time social data analysis. Facebook Applications - Syndicate all of your consumer-written content between your site and your Facebook page to keep pages fresh and attract new shoppers. Proof of ROI - Get quick reference to data demonstrating the value of Bazaarvoice solutions in real business scenarios.