What is it all about?
Whether you’ve just launched your business or been on the market for quite some time, you can use LiveChat to manage both online and offline support and be there for your customers when they need your the most.
LiveChat delivers a premium live chat and help desk software which allows businesses to interact with customers on the website and be more accessible to them.
Easy to operate and customize, LiveChat reduces the number of customer emails and helps to give immediate feedback to customer.
Video & screenshots
Who is it for?
Website monitoring - see the page URL that a website visitor is on and directly engage with them to answer page specific questions. Automated chat invitations - proactively engage with people who are browsing through your website. Reports and analytics - measure sales success and how receptive customers are to using LiveChat. Mobile applications - stay connected with customers on the go using LiveChat’s mobile application for iPhone, iPad and Android.
* Get in touch with online visitors who may otherwise visit the website and leave. * Help customers by pointing them in the right direction to get their problems sorted out. * Keep track of your performance and work towards instantaneous service. *Communicate with multiple customers at a time without having them to pick up the phone.
LiveChat is available in 5 plans, starting from: $16.00/month. Price depends on number of live chat operators using the service.
Free 30 days trial available (no credit card required).