PM AM

Key Features

1. Sales Management: You want your sales teams to concentrate on sales, revenue, right deals and they should spend less time on administrative tasks. To be able to sell more, they need faster access to accurate customer data, information about customer needs and customer history. PMAM CRM empowers your sales teams to produce more revenue by targeting new as well as existing customers at the right time with right solution with complete information about the customers at their fingertips. 2. Marketing Automation: PMAM CRM lets you manage and track your various marketing elements effectively. This will help you make informed decision about choosing right marketing medium at right time. 3. Email Campaign Design and Management: Effectively manage email campaigns with targeted messaging, right time scheduling and tracking.Leverage more than 200 professional looking pre-defined templates and design your email campaign in matter of minutes. 4. Surveys Management: Effortlessly create and distribute surveys and feedback forms. Gain insights into customer loyalty, service quality and product satisfaction. 5. Surveys Management: Effortlessly create and distribute surveys and feedback forms. Gain insights into customer loyalty, service quality and product satisfaction. 6. Case Management: Track, manage and quickly take care of customer issues. Centrally capture all customer support requests and assign cases to appropriate agents at your end. 7. Dashboard and Reports: Access a wide array of pre-build reports designed by our experts. Create unlimited custom reports to meet the needs of your organization. 8. Social CRM: Capture and analyze Social Media sentiments of your leads and customers. Bring insights and intelligence of social media sites to your sales, marketing and customer service process. 9. Mobile Apps: Access all your customer information on the go through PMAM CRM Mobile Apps. Win more deals with prompt responses to hot leads - even when you are on the move. Improve customer face time by reducing the time you spend in office for back office administration. 10. Sales Operations Management: Facilitate attainment of sales goals through effective, transparent and efficient planning, training, analysis and staffing. 11. Customer Service: PMAM CRM helps maintain consolidated and easily accessible information about customer interactions across departments.