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ProProfs Knowledge Base Software App bpmonline service App

Features

ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams. It is also an effective method for introducing new hires to company procedures during the onboarding process. ProProfs Knowledge Base improves productivity by making it easy for employees and customers to instantly find what they're looking for, whenever and wherever they need it. ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again.

Features

• 360° customer view • Case management • Problem management • Service catalogue management • Knowledge management • Service level agreement • Feedback management • Omnichannel communications • Field service • Customer portal • ITIL processe

suitable For

Freelancers
Startups
Agencies
SMBs
Enterprises

suitable For

Freelancers
Startups
Agencies
SMBs
Enterprises

Languages

English

Languages

English, Arabic, French, German, Hebrew, Italian, Polish, Portuguese, Russian, Spanish, Turkish

Integrates With

No Integrations

Integrates With

Pricing

  • Our all plans include features such as: Mobile & Tablet Support Branding Custom Domain Multiple Languages Easy Writing Tool

Pricing

  • Monthly pricing starting at $35 for 1 Users
  • Bpm’online service – is an innovative customer service tools to deliver an exceptional customer experience. One can choose between 2 editions available: customer centre and service enterprise.
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