What is it all about?
Innovative customer service tools that help companies of any size and field deliver exceptional customer experience through multiple communication channels.
Bpm’online’s service application is available in two different editions: customer center (companies that are looking to manage omnichannel communications) and service enterprise (for medium and large companies looking to deliver high-level service across multiple communication channels).
Video & screenshots
Who is it for?
• 360° customer view • Case management • Problem management • Service catalogue management • Knowledge management • Service level agreement • Feedback management • Omnichannel communications • Field service • Customer portal • ITIL processe
• Sophisticated business process management engine • Managing all CRM processes on one platform. • Great time-to-value.
Bpm’online service – is an innovative customer service tools to deliver an exceptional customer experience. One can choose between 2 editions available: customer centre and service enterprise.