The most popular features of Whatfix are: 1. Whatfix Smart Widgets - Whatfix has several smart widgets which will help you in a variety of use cases. The widgets include: - Self-help widget with multi-content support - Always available contextual help which can include interactive walkthroughs, videos, links, pdf, etc. - Task list - A checklist for effective onboarding and training Shoutout Beacon - An attention absorbing action element - Smart pop-ups - A tooltip tip with content embed used to announce, notify and alert the user 2. Interactive Multiple Formats Whatfix walkthroughs are automagically converted to multiple interactive formats like Slideshow, Annotated Video, Article, Interactive URL, Static tooltips and PDF after creation. You can use the multiple formats as required in various user touchpoints. 3. Quick and easy interactive walkthrough creation/editing with Multi browsers compatibility Easily create the Whatfix walkthroughs with the point-and-click editor. An average Whatfix walkthrough is created in 3-5 minutes. 4. Multi Language Support Whatfix supports a host of international languages and have dedicated teams for language translation. 5. Zero Code Integration Whatfix can be implemented and deployed by any of your team, irrespective of their technical knowledge. 6. High-level Security Compliance Whatfix is compliant with the highest international security standards, namely ISO 27001:2013 and SOC2. There are many more Whatfix features that are good-to-have. Here are some of them: 7. Interactive Guide Segmentation 8. Fully customizable look and feel 9. Customizable Display and Click-to-Play Options 10. Compatibility and Cross Browser and Domain support 11. User Level Tracking 12. Accessibility Support (508 compliance) 13. Integrations with Desk and Video platforms

• Dashboard Creation • Ad Hoc Reports • Data Visualization • Drag & Drop Interface • Drill Down Capabilities • Data Uploading & Mapping • Scheduled Email Notifications • Various User Permission Levels • Customization Features