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Features Custom branding - Add your logo, name and branding
Web based - Work from anywhere
Simple and easy to use
Create tickets from multiple e-mail accounts
Knowledge base & self-serve portal
Facebook integration
Twitter integration
Google Apps integration
Encrypted and secure
Live chat
Developer friendly API
Workflow with rules-based logic
Helpful analytics
Full audit log
Track agent activity in real-time
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Features Flexible ticket management with automated workflow
Multi-channel support: email, web, phone, chat, social media
Mobile support with native iPhone, iPad, and Android apps
Robust reporting and advanced analytics
Customer facing web interface that you can easily brand
Knowledge base portal and community forums included
Over 100 out-of-the-box integrations with 3rd party apps
Open API enabling seamless integration into your business
Public and private forums
Multi locale (timezone and languages)
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suitable For
Freelancers
Startups
Agencies
SMBs
Enterprises
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suitable For
Freelancers
Startups
Agencies
SMBs
Enterprises
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Languages
English, Chinese Simplified, Czech, Danish, Dutch, French, German, Italian, Norwegian, Polish, Portuguese, Russian, Spanish
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Languages
English, Arabic, Chinese Simplified, Chinese Traditional, Czech, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian
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Integrates With
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Integrates WithNo Integrations
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Pricing
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Pricing
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