Features
Available Phone Numbers
Cloud PBX
Business SMS
Call Management
Conferencing + Meetings
Mobility
Phone service + Devices
Integrations
Internet Fax
Voicemail + Greetings
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Features
Multi-level IVR : Ability to have nested IVR’s to give a comprehensive array of options to your callers
Smart Escalations : Customize how to route your calls when your agents are busy or unavailable
Business hour based routing : Run a 24*7 geographically distributed call center across different time zones through our routing options
Call Masking : Alter how your phone number appears on your customer’s handsets and endear yourselves by appearing local even with a global support team
Call Monitoring & Barging : Supervise all your phone calls real-time with our live dashboard
Call Recording : Choose to record your phone conversations with your customers. Your recordings will be available forever in your call log page.
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