If you run a business that depends greatly on appointment scheduling, say a dental or health clinic, a beauty salon, etc., then booking clients and managing your schedules would definitely be a process that consumes most of your time that you can otherwise spend serving your clients and expanding your client base. To eliminate this burden off your shoulders, there are numerous online scheduling software programs that can help you save huge sums of money as well as your most valuable time. In addition, these programs will also give you enough time to focus on your core business, and bring down revenue and client loss which can occur as a result of mixed up schedules.

We analyzed two online scheduling software services that offer a wide array of features for businesses of different sizes: Genbook and FrontDesk. Both these services enable you to schedule appointments directly through your website; post staff, services, hours of operation, prices, etc., so clients can get to know which staff is available at what time and book appointments instantly based on their preference; and many such useful features. Here is a detailed overview and comparison of the two software suites.

Overview

Genbook

Established mainly to serve small businesses, Genbook is now being used by more than 5000 of these businesses in North America. The software is known to have helped book over eleven million appointments, and still continues to be a preferred choice of online scheduling software among business owners and managers.

The signup and setup process of this software is quite easy in the customers’ end; however, the platform needs a little getting-used-to when it comes to the management end. The software will guide you through each step of the process, including listing operating hours, setting up services, and more. One excellent feature offered by Genbook is Genbook Promote, which basically publishes the information of your business to search engines and local guides sites.

When it comes to client management, the software has the ability to automatically import details of your clients from different email accounts, such as Hotmail, Gmail, Yahoo, etc., and also from email applications such as Apple Mail and Outlook. It also allows you to upload client files from LinkedIn, Windows Address Book, or Outlook. With so many useful features, Genbook is a software program that definitely deserves a try.

Visit DiscoverCloud’s Knowledge Base to know more about Genbook.

FrontDesk

As mobile client management software, FrontDesk was established with the aim of freeing business owners from their scheduling tasks, giving them enough time to operate and expand their business. The most prominent industries using this service include sports instruction, health and wellness, dance, music, fitness, and kids’ activities.

Though the service is known to benefit business owners and managers in different ways, it can also be useful for clients and staff members of an organization. For instance, the service can be used by the employees of a dance studio to check clients into different dance classes, and clients in turn can use it to schedule their dance sessions, sign up for classes, update information, and more.

Benefits

Genbook

• Very easy to use.
• Provides clients with the option to add feedback about company’s services.
• Markets your business on different sources.
• Offers free trial.
• Mobile friendly.

FrontDesk

• Easy to use and manage appointments, staff, classes, etc.
• Handles all important business management processes.
• Mobile friendly.
• Upgraded to serve personal services businesses.
• Pricing changes with the size of your business as you expand.

Head-to-Head Matchup

Conclusion

Both Genbook and FrontDesk are easy to signup, setup, and use. The features offered by both the services are comprehensive, and the interfaces are convenient and professional. While Genbook is good at protecting your business from fake appointments and no-shows, it better serves businesses with moderate scheduling needs. FrontDesk works best for personal services businesses like those mentioned earlier and makes business management extremely effortless.