Features
Data Visualization & Insight :
The new Engagement Report provides insight on team interactions (Premium Plan only).
Smart Inbox Means You'll Never Miss an Important Message :
Engage with your entire audience with Sprout's single-stream Smart Inbox. View all of your social channels and profiles at once and easily keep tabs on the complete social conversation.
Assign Tasks :
It's critical to get your customer's inquiries into the right hands to ensure quick response times.
Turn Messages into Support Tickets :
Generate a HelpDesk support ticket from any social message. Create, track and manage support issues in Zendesk and UserVoice without leaving your social media dashboard.
Monitor Relevant Brand Keywords :
Enhance your social media monitoring and listening efforts and discover what people on social media are saying about you, your business, your products, or any topic in real-time.
Monitor Hashtags and Topics on Twitter :
Sprout automatically analyzes incoming messages for all of your connected Twitter profiles to give you hassle free insights.
Unlimited Presentation-Ready Reports :
Sprout's reports are designed to make social media analytics data
easily digestible and ready to present.
Analyze Data Across Social Properties & Profiles :
Sprout combines profile-level, group and roll-up analytics reports to get a high or low level look at performance. You can report on your social profiles in the way that makes sense to your business.
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Features
* Influencer search tool
* Offer management landing page creator
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