Compare iridize vs zendesk

Compare Products

Iridize Help Desk	Zendesk Help Desk
Excellent 9.4 (3 Ratings)	Very Good 8.0 (51 Ratings)
Features Guide Rules and Conditions Tooltips Site tours Walkthroughs A/B Testing Extensive Analytics Branched Guides Customer Feedback Survey *Onboarding Widget	Features Flexible ticket management with automated workflow Multi-channel support: email, web, phone, chat, social media Mobile support with native iPhone, iPad, and Android apps Robust reporting and advanced analytics Customer facing web interface that you can easily brand Knowledge base portal and community forums included Over 100 out-of-the-box integrations with 3rd party apps Open API enabling seamless integration into your business Public and private forums Multi locale (timezone and languages)
suitable For Freelancers Startups Agencies SMBs Enterprises	suitable For Freelancers Startups Agencies SMBs Enterprises
Languages English	Languages English, Arabic, Chinese Simplified, Chinese Traditional, Czech, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian
Integrates With	Integrates With No Integrations
Pricing Monthly pricing starting at $500 for unlimited Users Plans begin at US$ 500 per month, billed annually. SaaS hosted or on-premise, standard annual support, training services, multiple editors, additional management accounts, or the number of guides you create are free of charge and part of the service.	Pricing ESSENTIAL $5 per agent per month TEAM $19 per agent per month PROFESSIONAL $49 per agent per month ENTERPRISE $99 per agent per month