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Features Flexible ticket management with automated workflow
Multi-channel support: email, web, phone, chat, social media
Mobile support with native iPhone, iPad, and Android apps
Robust reporting and advanced analytics
Customer facing web interface that you can easily brand
Knowledge base portal and community forums included
Over 100 out-of-the-box integrations with 3rd party apps
Open API enabling seamless integration into your business
Public and private forums
Multi locale (timezone and languages)
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Features Tickets and email
Create custom statuses, priorities and fields to match your workflow.
Live Chat
Monitor visitors in real time with Kayako Desktop. Proactively engage people who look like they need help, and spot opportunities.
Self-service
It fits right in. Total control over the look, feel and layout of the support center.
Phone Support
It fits right in Total control over the look, feel and layout of the support center.
Your customer. He's very happy.
Insights
More than 100 reports, ready to run. Export and schedule them for delivery to your inbox.
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suitable For
Freelancers
Startups
Agencies
SMBs
Enterprises
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suitable For
Freelancers
Startups
Agencies
SMBs
Enterprises
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Languages
English, Arabic, Chinese Simplified, Chinese Traditional, Czech, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian
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Languages
English
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Integrates WithNo Integrations
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Integrates WithNo Integrations
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Pricing
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Pricing
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