Features
Website monitoring - see the page URL that a website visitor is on and directly engage with them to answer page specific questions.
Automated chat invitations - proactively engage with people who are browsing through your website.
Reports and analytics - measure sales success and how receptive customers are to using LiveChat.
Mobile applications - stay connected with customers on the go using LiveChat’s mobile application for iPhone, iPad and Android.
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Features
*Chat via Web Interface or Windows Desktop App
*Chat via iPhone/iPad and Android Devices
*Real-time Visitor Monitoring
*Customize Banners, Colors, & Themes
Language Support (International)
*Attention Grabber with Custom Images
*Advanced Customization Control
*White Label Branding
*Short-cut messages
*Chat Departments
*Google Analytics Integration
*Banned Visitors
*Proactive Chat
*Auto-Responder
*User/Agent is Typing a Message...
*Powerful Chat Notifications
*Offline Email Form
*Customer Inbox
*Ticket Search / Organization
*Chat Transcripts
*Chat Queue
*Custom Fields
*Reply / Forward Offline Emails
*Export Email Data
*Email Templates
*Reports
*Dashboard
*Hours of Operation
*Secure Chat
*Email Support
*Phone Support
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Languages
English, Chinese Simplified, Chinese Traditional, Czech, Danish, Dutch, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian
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Languages
English, Chinese Simplified, Czech, Danish, Dutch, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish
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