Text Analytics Sentiment Analysis Customer Insight Portal Key Drivers Analysis Impact Analysis

MaestroQA offers a robust feature set including: CRM and support tools integrations -Integrations to your existing support helpdesk software. Customizable scorecards - Flexible scorecard builder for every business requirement. Agent dashboards - Accessible dashboard for transparent employee feedback. Workflow automations - Rule-based automations for QA and sharing feedback. Data warehouse integrations - Integrations into your reporting and analytics platforms. Strict security and compliance - SOC 2 certification and compliance with Privacy Shield.