What is it all about?
Maestro is customer service quality assurance software. We help you identify issues, coach agents, and measure impact. Whether it's CSAT, resolution time, or more, we will drive the metrics behind your team.
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Who is it for?
Freelancers
Startups
Agencies
SMBs
Enterprises
Key Features
MaestroQA offers a robust feature set including: CRM and support tools integrations -Integrations to your existing support helpdesk software. Customizable scorecards - Flexible scorecard builder for every business requirement. Agent dashboards - Accessible dashboard for transparent employee feedback. Workflow automations - Rule-based automations for QA and sharing feedback. Data warehouse integrations - Integrations into your reporting and analytics platforms. Strict security and compliance - SOC 2 certification and compliance with Privacy Shield.
Benefits
High customer satisfaction comes from great customer service. Ensure great customer service with Maestro. Maestro is built to delight whether you have an existing QA program or are building the program from scratch. - Increase efficiency with CRM integrations - QA more tickets with workflow automations - Coach and train employees with regular feedback - Show QA impact with reporting and data warehouse integrations
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Pricing
Yearly
Monthly
Lifetime
Free
Freemium
Trial With Card
Trial No Card
By Quote
Description
We offer a variety of packaging and pricing options to fit most teams needs
Integrates With
SalesForce
ZenDesk
Zopim
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