Features
Tickets and email
Create custom statuses, priorities and fields to match your workflow.
Live Chat
Monitor visitors in real time with Kayako Desktop. Proactively engage people who look like they need help, and spot opportunities.
Self-service
It fits right in. Total control over the look, feel and layout of the support center.
Phone Support
It fits right in Total control over the look, feel and layout of the support center.
Your customer. He's very happy.
Insights
More than 100 reports, ready to run. Export and schedule them for delivery to your inbox.
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Features
Best practice ITSM workflows
Powerful integrations with IT management apps
Smart automation
Extensive reporting capabilities
Codeless customizations
Deploy on cloud or on-premise
ITIL compatible
Incident management
Self-service portal
Knowledge base
Multi-site support
SLA management
Help desk reports
Asset management
Incident management
Problem management
Change management
Project management
Service catalog
CMDB
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Languages
English
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Languages
English, Arabic, Chinese Simplified, Chinese Traditional, Czech, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian
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