Ensures that callers can find you whether you are at the office, on the road or at home (find me, follow me, mobility). Provides you with the metrics and insight into your customer’s experience. Are they getting through to the right person? And if your customers experience is not ideal, our cloud phone system is smart enough to tell you how to optimize for the best results. Connects calls and conversations to customer data in your CRM system for a richer and more detailed sales or service experience. Your teams will want to use your CRM system and leverage the investment you made in the application.

1-1 or group chat VoIP functionality Proactive chat File Transfer Centralized Admin Chat analytics