Data Visualization & Insight : The new Engagement Report provides insight on team interactions (Premium Plan only). Smart Inbox Means You'll Never Miss an Important Message : Engage with your entire audience with Sprout's single-stream Smart Inbox. View all of your social channels and profiles at once and easily keep tabs on the complete social conversation. Assign Tasks : It's critical to get your customer's inquiries into the right hands to ensure quick response times. Turn Messages into Support Tickets : Generate a HelpDesk support ticket from any social message. Create, track and manage support issues in Zendesk and UserVoice without leaving your social media dashboard. Monitor Relevant Brand Keywords : Enhance your social media monitoring and listening efforts and discover what people on social media are saying about you, your business, your products, or any topic in real-time. Monitor Hashtags and Topics on Twitter : Sprout automatically analyzes incoming messages for all of your connected Twitter profiles to give you hassle free insights. Unlimited Presentation-Ready Reports : Sprout's reports are designed to make social media analytics data easily digestible and ready to present. Analyze Data Across Social Properties & Profiles : Sprout combines profile-level, group and roll-up analytics reports to get a high or low level look at performance. You can report on your social profiles in the way that makes sense to your business.

We help businesses manage and promote themselves on over 500 online services and apps and provide visibility across a business's entire online presence and reputation. Once we have discovered all of a business's presences online we will monitor each one and alert the user to anything that can be improved or requires attention in a Facebook like timeline for their business covering their entire online presence from social media to directories and apps. We help to manage: Online Reviews and Ratings\Sentiment. Deals. Events. Media. (photos and videos) Influencers. Anyone who has likes, commented, reviewed, followed, un-followed or more. Profile Data management to ensure Accuracy, Consistency and Completeness. (NAP consistency). Data visibility across all citations. See every data aspect (Name, address, hours etc) for every service in once place to check for consistency. Search Engine Visibility. Search Engine Optimization. Listing on services and duplicate presences. Analytics across over 100 online KPI's. Competitors comparisons for all KPI's. Organising web mentions (blogs, articles, job adverts) into a single place. We also provide an agency model with periodic reporting and white label support. a Powerful API for service providers to get access to up to date and accurate data for their listings provided directly from the business owner is also available as well as an API to find businesses who are relevant to a service but do not yet have a presence supporting automatic profile creation.