Features
Listen:
Track Twitter favorites, mentions, lists and keywords.
Receive and reply to comments on any of your posts.
Monitor LinkedIn Groups and Company pages.
Like Facebook and LinkedIn posts.
Get content recommendations based on engagement.
Publish:
Publish to Facebook, LinkedIn, Twitter and Google+.
Create social campaigns that match your marketing goals.
Quickly schedule posts to multiple profiles, company pages and groups.
Save time with automatic link shortening.
Customize link preview text and thumbnails.
Attach images and photos from your device.
Drag and drop calendar rescheduling.
Geo-target posts on LinkedIn Company Pages.
Customize UTM parameters.
Measure:
Track clicks, conversions, comments and likes.
View analytics per profile, message or campaign.
Export data to any format, including Excel, PDF or CSV.
Capture and save information for any social lead.
Sync lead data with marketing automation and CRM platforms.
|
Features
Data Visualization & Insight :
The new Engagement Report provides insight on team interactions (Premium Plan only).
Smart Inbox Means You'll Never Miss an Important Message :
Engage with your entire audience with Sprout's single-stream Smart Inbox. View all of your social channels and profiles at once and easily keep tabs on the complete social conversation.
Assign Tasks :
It's critical to get your customer's inquiries into the right hands to ensure quick response times.
Turn Messages into Support Tickets :
Generate a HelpDesk support ticket from any social message. Create, track and manage support issues in Zendesk and UserVoice without leaving your social media dashboard.
Monitor Relevant Brand Keywords :
Enhance your social media monitoring and listening efforts and discover what people on social media are saying about you, your business, your products, or any topic in real-time.
Monitor Hashtags and Topics on Twitter :
Sprout automatically analyzes incoming messages for all of your connected Twitter profiles to give you hassle free insights.
Unlimited Presentation-Ready Reports :
Sprout's reports are designed to make social media analytics data
easily digestible and ready to present.
Analyze Data Across Social Properties & Profiles :
Sprout combines profile-level, group and roll-up analytics reports to get a high or low level look at performance. You can report on your social profiles in the way that makes sense to your business.
|