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FeedbackFive App Online Feedback Analytics Software App

Features

1. Improve Feedback Conversion Rates Ask Exactly at the Right Moment Automatically solicit feedback at the exact time customers are most likely to take action. Customize your emails to emphasize your organization’s branding and message. You can even specify which customers should not receive feedback solicitations, based on product SKU, feedback status, and other criteria. 2. Convert Feedback into Sales Win the Buy Box More Often Each new Amazon customer is an opportunity to improve your seller reputation and grow brand awareness. FeedbackFive helps you establish your brand, thus making you more likely to win the much-coveted buy-box. 3. Reduce Negative Feedback Stop Bad Feedback Dead in Its Tracks A negative feedback can seriously damage an otherwise stellar reputation. FeedbackFive helps you stay on top of neutral and negative feedback by automatically sending you text message and email alerts. It also helps you hone in on problem SKUs. 4. Solicit & Track Product Reviews Product Reviews Matter, So Be Proactive FeedbackFive helps you solicit Amazon Product Reviews. You can also upload a list of ASINs that you want to track. Receive real-time notifications when new reviews are submitted. 5. 30 Million Positive Feedbacks…& Counting We Invented Automated Feedback Management Amazon merchants worldwide have trusted FeedbackFive for nearly a decade. With over 30 million positive feedbacks successfully solicited, our platform is ready to help solidify your reputation. Our tool works on every major Amazon marketplace, making it the #1 feedback management software on the market.

Features

1) Collect & Connect. Dynamic feedback tools capture data on websites and mobile apps with: Event driven forms; form designer; simple .js deployment; omni-source; native in-app; custom branding. 2) Analyse. Our native text analysis technology helps you to explore huge amounts of data with: Data visualisation; text analytics; sentiment analysis; classification; in-chart filtering; smart labelling. 3) Activate & Collaborate. Ready for change? We take you from insight to action with: Proactive alerts; workflow; facilitated actions; role-based views; connect PM tools; internal benchmarking. 4) Engage. Proactively manage risky situations and connect with your customers. Close the loop; goal setting; publish results; response templates; service recovery; CRM integration.

suitable For

Freelancers
Startups
Agencies
SMBs
Enterprises

suitable For

Freelancers
Startups
Agencies
SMBs
Enterprises

Languages

English

Languages

English, Arabic, Chinese Simplified, Czech, Danish, Dutch, Finnish, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Integrates With

Integrates With

Pricing

  • Monthly pricing starting at $9.99 for 1 Users
  • Select the plan that’s right for you. If still not sure -- we also offer a forever free “Lite Plan” with 50 emails per month.

Pricing

  • Monthly pricing starting at $89 for 1 Users
  • All plans and trials include (mobile friendly) text analytics, form builder, real-time analysis, alerts, and smart labeling. Our software enables you to visualise and work with online feedback data form different parts of your website or mobile app.
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