Features
1. Improve Feedback Conversion Rates
Ask Exactly at the Right Moment
Automatically solicit feedback at the exact time customers are most likely to take action.
Customize your emails to emphasize your organization’s branding and message. You can even specify which customers should not receive feedback solicitations, based on product SKU, feedback status, and other criteria.
2. Convert Feedback into Sales
Win the Buy Box More Often
Each new Amazon customer is an opportunity to improve your seller reputation and grow brand awareness.
FeedbackFive helps you establish your brand, thus making you more likely to win the much-coveted buy-box.
3. Reduce Negative Feedback
Stop Bad Feedback Dead in Its Tracks
A negative feedback can seriously damage an otherwise stellar reputation.
FeedbackFive helps you stay on top of neutral and negative feedback by automatically sending you text message and email alerts. It also helps you hone in on problem SKUs.
4. Solicit & Track Product Reviews
Product Reviews Matter, So Be Proactive
FeedbackFive helps you solicit Amazon Product Reviews. You can also upload a list of ASINs that you want to track. Receive real-time notifications when new reviews are submitted.
5. 30 Million Positive Feedbacks…& Counting
We Invented Automated Feedback Management
Amazon merchants worldwide have trusted FeedbackFive for nearly a decade. With over 30 million positive feedbacks successfully solicited, our platform is ready to help solidify your reputation. Our tool works on every major Amazon marketplace, making it the #1 feedback management software on the market.
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Features
1) Collect & Connect.
Dynamic feedback tools capture data on websites and mobile apps with:
Event driven forms; form designer; simple .js deployment; omni-source; native in-app; custom branding.
2) Analyse.
Our native text analysis technology helps you to explore huge amounts of data with:
Data visualisation; text analytics; sentiment analysis; classification; in-chart filtering; smart labelling.
3) Activate & Collaborate.
Ready for change? We take you from insight to action with:
Proactive alerts; workflow; facilitated actions; role-based views; connect PM tools; internal benchmarking.
4) Engage.
Proactively manage risky situations and connect with your customers.
Close the loop; goal setting; publish results; response templates; service recovery; CRM integration.
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Languages
English
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Languages
English, Arabic, Chinese Simplified, Czech, Danish, Dutch, Finnish, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian
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Pricing
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Pricing
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Monthly pricing
starting at $89 for 1
Users
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All plans and trials include (mobile friendly) text analytics, form builder, real-time analysis, alerts, and smart labeling.
Our software enables you to visualise and work with online feedback data form different parts of your website or mobile app.
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