
What is it all about?
Mopinion enables digital teams to make sense out of customer feedback from websites and mobile apps. Collect user feedback and easily turn it into top-notch reports for real-time insights.
Typically used for:
Video
Video & screenshots
screenshots
Who is it for?
Key Features
1) Collect & Connect. Dynamic feedback tools capture data on websites and mobile apps with: Event driven forms; form designer; simple .js deployment; omni-source; native in-app; custom branding. 2) Analyse. Our native text analysis technology helps you to explore huge amounts of data with: Data visualisation; text analytics; sentiment analysis; classification; in-chart filtering; smart labelling. 3) Activate & Collaborate. Ready for change? We take you from insight to action with: Proactive alerts; workflow; facilitated actions; role-based views; connect PM tools; internal benchmarking. 4) Engage. Proactively manage risky situations and connect with your customers. Close the loop; goal setting; publish results; response templates; service recovery; CRM integration.
Benefits
Fully understand why your users do what they do. With Mopinion you can easily collect and analyse user feedback from your website and mobile apps. Drive strategy, improve online channels and empower digital teams with faster and better decision making based on the Voice of the Customer.
Pricing
Description
All plans and trials include (mobile friendly) text analytics, form builder, real-time analysis, alerts, and smart labeling.
Our software enables you to visualise and work with online feedback data form different parts of your website or mobile app.
Integrates With

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