Features
Generate Demand :
Your potential buyers are out there researching solutions. Help them find and learn about yours more easily.
Build Relationships :
Easily build automated campaigns that engage prospects in a personalized way, without help from IT.
Drive Sales :
Convert more prospects into customers by triggering a sales call or relevant offer at exactly the right time.
Measure and Optimize :
Move beyond opens and clicks. Quickly determine how each of your campaigns and channels impact pipeline and revenue.
Boost Search Marketing Results :
Marketo Search Engine Optimization (SEO) is an easy-to-use tool that helps marketers without specialized knowledge drive more quality traffic to their website and landing pages.
Simple Landing Page Creation :
Our landing page design tool gives you an easy-to-use, drag and drop interface to create professional-looking, effective pages. With no HTML or IT support required, what you see is what you get.
Powerful Email Marketing :
supporting batch and real-time triggered emails.
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Features
Customer Data Warehouse:
• Single customer view, consolidating all available data sources
• OptiTrack website/app behavior tracking system
• Behavioral data calculated by Optimove
• Customizable data structure and nomenclature
Scientific Segmentation / Data-driven Customer Modeling, based on:
• Lifecycle stages
• Behavior-based segmentation
• Micro-segmentation (persona clustering)
• Value segmentation
Predictive Customer Analytics
• Lifetime value and future value calculations
• Conversion prediction
• Churn prediction
• Reactivation prediction
• Personalization recommendation engine
Customer Dashboards and Reports:
• Marketing Performance
• Segmentation Explorer
• Customer Explorer
• LTV by Group
• Multi-touch Attribution Route
• Cohort Analysis
• Lifecycle Stage Transition Tracking
Campaign Planning:
• Calendar-based marketing plan
• High-accuracy customer targeting, based on any combination of:
o Lifecycle stages
o Segmentation layers
o Micro-segments (customer personas)
o Individual customer attributes
o Value segmentation
o Future value ranges
o Risk of churn
o Campaign history
o Activity history
o OptiTrack website and/or mobile app activity history
• Marketing action management
• Campaign automation and recurrence engine
• A/B, A/B/N testing
Multichannel Campaign Execution:
• Simultaneous execution channels:
o Email (via internal OptiMail module or via integration with third-party ESP)
o Push notification
o SMS
o Facebook Custom Audiences
o Website pop-up
o In-platform messaging (e.g., lobby banner)
o Direct mail
o Call center
o Optimove API for integration with in-house or third-party services
• Out-of-the box integrations
o ExactTarget
o Silverpop
o Emarsys
o MailChimp
o Textlocal
o Bronto
o Facebook Custom Audiences
• Realtime campaigns
o Behavior-triggered campaigns, served in real-time
o Trigger management
o Realtime campaign serving mechanism
• Third-party financial crediting integration:
o Playtech
o Magento
o API connection to other promotional systems
Campaign Analysis
• Scientific campaign measurement via test and control groups
• Customizable KPI uplift (monetary, engagement, others)
• Individual-campaign and campaign-series analysis
• Channel performance metrics (open rate, click rate, others)
System Features
• Role-based user permissions
• Email notifications of important events
• Report and customer data export to Excel or CSV
• Extensive Web services API, with support for third-party listeners
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