Compare proprofs knowledge base software vs proprofs chat

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ProProfs Knowledge Base Software Help Desk	ProProfs Chat Help Desk
Excellent 9.0 (2 Ratings)	Excellent 10.0 (6 Ratings)
Features ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams. It is also an effective method for introducing new hires to company procedures during the onboarding process. ProProfs Knowledge Base improves productivity by making it easy for employees and customers to instantly find what they're looking for, whenever and wherever they need it. ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again.	Features Capture leads and boost sales Real-time support Operator to operator chat Easily embed chat Chat via web interface Supports chat across multiple devices (iPhones, Mac) and runs on any OS Record and monitor offline messages Track and judge operator performance Set up department based chat Hassle-free integration with other tools(CRM, CMS, ecommerce, email marketing) Customized chat window Real-time visitor monitoring Measure customer happiness level Post-chat feedback surveys Integrates with Google Analytics & Adwords Curtail call support expenses Handle multiple chats and co-browse Offer support and help on the go Reach out to a global audience
suitable For Freelancers Startups Agencies SMBs Enterprises	suitable For Freelancers Startups Agencies SMBs Enterprises
Languages English	Languages English
Integrates With No Integrations	Integrates With
Pricing Our all plans include features such as: Mobile & Tablet Support Branding Custom Domain Multiple Languages Easy Writing Tool	Pricing Monthly pricing starting at $35 for 3 Users Yearly pricing starting at $348 for 3 Users All Paid Plans Include Real Time Chat Real Time Visitor Monitoring Display Operator Status Visual & Audio Alerts Chat Window Customization Secure Chat Sessions Multiple Chat Sessions Show Chat Waiting Status Add Chat To Multiple Websites