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ProProfs Chat Help Desk App

ProProfs Chat

by ProProfs

Delightfully Smart Tools
Suited for: Enterprises, Startups
Helps with: Help Desk,Live Chat
Languages: English
Similar to: Zendesk App Zoho Desk App Freshdesk App ProProfs Knowledge Base Software App More...

What is it all about?

ProProfs Chat is a go-to solution that allows online businesses to engage in open communication with their website visitors. This live chat tool helps organizations of varied sizes to connect with visitors in a similar way they would do in a physical store. Considered as one of the easiest and quickest ways to engage with website visitors, ProProfs Chat lets a business monitor the visitor activity - see what they are browsing, answer their questions in real-time, resolve their problems.

Typically used for:

Video & screenshots

screenshots

ProProfs Chat App Screen 0

Who is it for?

Freelancers
Startups
Agencies
SMBs
Enterprises

Key Features

Capture leads and boost sales Real-time support Operator to operator chat Easily embed chat Chat via web interface Supports chat across multiple devices (iPhones, Mac) and runs on any OS Record and monitor offline messages Track and judge operator performance Set up department based chat Hassle-free integration with other tools(CRM, CMS, ecommerce, email marketing) Customized chat window Real-time visitor monitoring Measure customer happiness level Post-chat feedback surveys Integrates with Google Analytics & Adwords Curtail call support expenses Handle multiple chats and co-browse Offer support and help on the go Reach out to a global audience

Benefits

The tool is most suitable for personalizing the shopping experience of your customers by displaying them right offers and providing them help wherever needed, which will help you to strengthen sales. Furthermore, this chatting platform allows the support executives to send proactive chat invitations to the website visitors and guide them through the sales process.


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Pricing

Yearly
Monthly
Lifetime
Free
Freemium
Trial With Card
Trial No Card
By Quote

Description

All Paid Plans Include

Real Time Chat
Real Time Visitor Monitoring
Display Operator Status
Visual & Audio Alerts
Chat Window Customization
Secure Chat Sessions
Multiple Chat Sessions
Show Chat Waiting Status
Add Chat To Multiple Websites

starting at
$35/Month
for 3 Users
starting at
$348/Year
for 3 Users

Integrates With

ProProfs Chat
WordPress
SalesForce
Microsoft Dynami...
SugarCRM
Infusionsoft
Zoho
Highrise

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