Data Visualization & Insight : The new Engagement Report provides insight on team interactions (Premium Plan only). Smart Inbox Means You'll Never Miss an Important Message : Engage with your entire audience with Sprout's single-stream Smart Inbox. View all of your social channels and profiles at once and easily keep tabs on the complete social conversation. Assign Tasks : It's critical to get your customer's inquiries into the right hands to ensure quick response times. Turn Messages into Support Tickets : Generate a HelpDesk support ticket from any social message. Create, track and manage support issues in Zendesk and UserVoice without leaving your social media dashboard. Monitor Relevant Brand Keywords : Enhance your social media monitoring and listening efforts and discover what people on social media are saying about you, your business, your products, or any topic in real-time. Monitor Hashtags and Topics on Twitter : Sprout automatically analyzes incoming messages for all of your connected Twitter profiles to give you hassle free insights. Unlimited Presentation-Ready Reports : Sprout's reports are designed to make social media analytics data easily digestible and ready to present. Analyze Data Across Social Properties & Profiles : Sprout combines profile-level, group and roll-up analytics reports to get a high or low level look at performance. You can report on your social profiles in the way that makes sense to your business.

Scalable: Quantum's structure is scalable. You can change your plan’s modality without reconfiguring or creating new profiles. This allows you to have a single account with multiple projects, which may correspond to different categories or clients without having to connect them. Design for Agencies and Brands: There are different access levels to ensure that the tasks and information are isolated and divided according to the needs of the agency or client, for example: Account Owner, Manager, Analyst. No setup needed. You’ll be up and running in just a few clicks: With just a few clicks, you can define the social media profiles you want to monitor, and your productive experience starts fast and easy. Multi Social Network Analysis: Just one platform and one subscription lets you monitor Facebook fan pages and Twitter accounts for your brand and your competitors' social media profiles, concentrating all analytic information in one place. Collaborative: Better organization gives your team's work higher visibility and helps you make decisions more quickly and assertively. Invite your co-workers to analyze the information with you and share your reports with different areas involved in your project or campaign. Helps you track your campaign success: Consolidate post metrics in campaigns that you create. Track your campaign performance. Find out how and when your audience engages with your content. Discover which content formats turn out to be most engaging. Compare the performance of organic and sponsored posts in the same campaign. Data Export: Quantum allows you to download a spreadsheet report for each metric dimension. Use our information to discover insightful correlations and create your own reports tracking custom KPIs. Several analytical dimensions: The metrics are distributed from several analytical dimensions, covering everything, indicators related to content, indicators related to audience activities and post performance. It also provides quick access to your data and simplifies your daily decisions. Native Metrics: Working with native metrics of each social media property allows you to use those metrics to define and build your own KPIs, according to the campaign and your business needs.