Compare reamaze vs zendesk

Compare Products

Zendesk Help Desk	Reamaze Help Desk
Very Good 8.0 (51 Ratings)	Very Good 8.6 (4 Ratings)
Features Flexible ticket management with automated workflow Multi-channel support: email, web, phone, chat, social media Mobile support with native iPhone, iPad, and Android apps Robust reporting and advanced analytics Customer facing web interface that you can easily brand Knowledge base portal and community forums included Over 100 out-of-the-box integrations with 3rd party apps Open API enabling seamless integration into your business Public and private forums Multi locale (timezone and languages)	Features Email, Facebook, Twitter support Livechat Public sites External and internal knowledgebases Community forums Multi-brand management Simple CRM Team collaboration and staff notes Automated workflows Customizable email templates Automatic collision detection Customizable notifications, tags, and filters Response templates Conversation permalinks Autoresponders Volume, response time, and staff reports JavaScript integrations Works on mobile devices
suitable For Freelancers Startups Agencies SMBs Enterprises	suitable For Freelancers Startups Agencies SMBs Enterprises
Languages English, Arabic, Chinese Simplified, Chinese Traditional, Czech, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian	Languages English
Integrates With No Integrations	Integrates With
Pricing ESSENTIAL $5 per agent per month TEAM $19 per agent per month PROFESSIONAL $49 per agent per month ENTERPRISE $99 per agent per month	Pricing Monthly pricing starting at $15 for 1 Users Unlimited Support Emails Social Media Integration Reporting and Analytics Public/Internal Knowledge Base Public Community Forums Workflow Automation Website Integration Livechat (add'l $10 per user per month)