Features
MaestroQA offers a robust feature set including:
CRM and support tools integrations -Integrations to your existing support helpdesk software.
Customizable scorecards - Flexible scorecard builder for every business requirement.
Agent dashboards - Accessible dashboard for transparent employee feedback.
Workflow automations - Rule-based automations for QA and sharing feedback.
Data warehouse integrations - Integrations into your reporting and analytics platforms.
Strict security and compliance - SOC 2 certification and compliance with Privacy Shield.
|
Features
Quickly improves your star rating
Includes 1,000 text messages per month (Plus and Premium plans)
Monitors major sites like Google, Facebook, and Yelp
Monitors industry sites like Healthgrades, DealerRater, and HomeAdvisor
Improves local SEO and search visibility
Full access to a master dashboard
Includes optimized company micro-site
Visibility checker to improve local search
Auto-post reviews to a company website
Syncs contact details across 55+ directories (Premium plan)
Gets up to 20% of your customers to leave online reviews
Easily handles negative feedback internally
SMS and email alerts sent to key staff members
Sends weekly or monthly progress reports
Builds trust through social proof
Protects your brand from damaging reviews
Generates employee performance reports
Branded company feedback pages
Auto-post reviews to Google, Facebook, and Twitter
Includes email, chat and phone support
Run promotions across 55+ directories (Premium plan)
|