Compare samanage vs proprofs chat

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Samanage Help Desk	ProProfs Chat Help Desk
Very Good 8.0 (1 Ratings)	Excellent 10.0 (6 Ratings)
Features IT Service Desk IT Asset Management Problems & Changes Contracts & Licenses Self-Service Portal IT Service Catalog Knowledge Base Risk Detection SLA Management	Features Capture leads and boost sales Real-time support Operator to operator chat Easily embed chat Chat via web interface Supports chat across multiple devices (iPhones, Mac) and runs on any OS Record and monitor offline messages Track and judge operator performance Set up department based chat Hassle-free integration with other tools(CRM, CMS, ecommerce, email marketing) Customized chat window Real-time visitor monitoring Measure customer happiness level Post-chat feedback surveys Integrates with Google Analytics & Adwords Curtail call support expenses Handle multiple chats and co-browse Offer support and help on the go Reach out to a global audience
suitable For Freelancers Startups Agencies SMBs Enterprises	suitable For Freelancers Startups Agencies SMBs Enterprises
Languages English	Languages English
Integrates With	Integrates With
Pricing Samanage is a subscription service with annual subscription plans.	Pricing Monthly pricing starting at $35 for 3 Users Yearly pricing starting at $348 for 3 Users All Paid Plans Include Real Time Chat Real Time Visitor Monitoring Display Operator Status Visual & Audio Alerts Chat Window Customization Secure Chat Sessions Multiple Chat Sessions Show Chat Waiting Status Add Chat To Multiple Websites