Compare samanage vs zendesk | DiscoverCloud

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Zendesk Help Desk	Samanage Help Desk
Very Good 8.0 (51 Ratings)	Very Good 8.0 (1 Ratings)
Features Flexible ticket management with automated workflow Multi-channel support: email, web, phone, chat, social media Mobile support with native iPhone, iPad, and Android apps Robust reporting and advanced analytics Customer facing web interface that you can easily brand Knowledge base portal and community forums included Over 100 out-of-the-box integrations with 3rd party apps Open API enabling seamless integration into your business Public and private forums Multi locale (timezone and languages)	Features IT Service Desk IT Asset Management Problems & Changes Contracts & Licenses Self-Service Portal IT Service Catalog Knowledge Base Risk Detection SLA Management
suitable For Freelancers Startups Agencies SMBs Enterprises	suitable For Freelancers Startups Agencies SMBs Enterprises
Languages English, Arabic, Chinese Simplified, Chinese Traditional, Czech, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian	Languages English
Integrates With No Integrations	Integrates With
Pricing ESSENTIAL $5 per agent per month TEAM $19 per agent per month PROFESSIONAL $49 per agent per month ENTERPRISE $99 per agent per month	Pricing Samanage is a subscription service with annual subscription plans.

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