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Features IT Service Desk
IT Asset Management
Problems & Changes
Contracts & Licenses
Self-Service Portal
IT Service Catalog
Knowledge Base
Risk Detection
SLA Management
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Features Contracts and SLA
Reports and Dashboards
Alerts and Notifications
Knowledge Base
Social Media Support
Accounts and Contacts
Alerts and Notifications
Third Party Integration
Ticket assignment and management
Service escalations
Notification rules
Time-based actions
Workflow rules
Happiness ratings
Customizable reports
Scheduled reports
Graphic dashboards
Customization
CRM integration
Self service portal
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suitable For
Freelancers
Startups
Agencies
SMBs
Enterprises
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suitable For
Freelancers
Startups
Agencies
SMBs
Enterprises
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Languages
English
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Languages
English, French, German, Italian, Japanese, Portuguese, Spanish, Swedish
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Integrates With
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Integrates With
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Pricing
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Pricing
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