Zoho Desk Help Desk App

Zoho Desk

by Zoho Corporation

Zoho Desk is the industry's first context-aware help desk software
Suited for: Freelancers, Smbs, Enterprises, Startups, Agencies
Helps with: Gamification and Loyalty,Help Desk,Live Chat
Languages: English, French, German, Italian, Japanese, Portuguese, Spanish, Swedish
Similar to: Zendesk App Freshdesk App ProProfs Knowledge Base Software App ProProfs Chat App More...

What is it all about?

Zoho Desk is the industry's first context-aware help desk software that helps businesses focus on the customer.

Video & screenshots

screenshots

Zoho Desk App Screen 0 Zoho Desk App Screen 1 Zoho Desk App Screen 2 Zoho Desk App Screen 3 Zoho Desk App Screen 4

Who is it for?

Freelancers
Startups
Agencies
SMBs
Enterprises

Key Features

Contracts and SLA Reports and Dashboards Alerts and Notifications Knowledge Base Social Media Support Accounts and Contacts Alerts and Notifications Third Party Integration Ticket assignment and management Service escalations Notification rules Time-based actions Workflow rules Happiness ratings Customizable reports Scheduled reports Graphic dashboards Customization CRM integration Self service portal

Benefits

With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune. Part of Zoho's 30-strong suite of business software, Zoho Desk brings you the power to put customer service at the heart of your company. Save the world from bad customer service! Put customer service at the heart of your company. Zoho Desk is the industry's first context-aware help desk software that helps businesses focus on the customer. Close tickets. Open happiness. Zoho Desk gives your team the best tools to help customers while automating frequent tasks that otherwise take up precious time. Don't improvize. Improve. With Zoho Desk, identify the right trends and patterns in your team's efforts, make improvements, and inspire better performance. One company. One team. Zoho Desk helps bring together employees from across departments, to give customers a truly unified customer service experience. Convenience is key. When your customers want to reach out, be available for them over a variety of channels—email, phone, live chat, social media and more. Self-help is the best help. Equip customers so they can find answers to questions on their own and help their peers in the true spirit of a community. Your help desk, truly yours. Zoho Desk understands the uniqueness of your business, and allows you to customize extensively and integrate it with other apps.


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Pricing

Yearly
Monthly
Lifetime
Free
Freemium
Trial With Card
Trial No Card
By Quote

Description

Zoho Desk has three plans - Free, Professional and Enterprise. Sign up for a free trial!

starting at
$12/Month
for 1 User
starting at
$12/Year
for 1 User

Integrates With

Zoho Desk
Google Apps
Zoho

Alternatives

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