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Help Scout App SupportBee App

Features

Help desk scale without the clutter - Stay productive without exposing customers to ticket numbers, portals or robotic emails. Collaborate with Your Team - Nothing slips through the cracks and everyone stays on the same page with Help Scout. Build Customer Relationships Be helpful 24/7 with Docs - Empower customers to find answers on-demand with a full-featured knowledge base.

Features

We have the right set of features to enable collaboration within your entire team. For example, labels and groups make it very easy to organize and assign tickets. You cannot improve what you don't measure. We provide insightful help desk reports that can help you improve your customer service. Since SupportBee is hosted and managed for you, there is nothing to download, install, manage or backup. Want to manage your help desk on the move? With SupportBee, you can access your support desk on your mobile phone's or tablet's browser.

suitable For

Freelancers
Startups
Agencies
SMBs
Enterprises

suitable For

Freelancers
Startups
Agencies
SMBs
Enterprises

Languages

English

Languages

English

Integrates With

Integrates With

Pricing

  • Free 3 Users 1 Mailbox Beacon Saved Replies Help Scout for iPhone Help Scout branding Standard $20 All Free features 5 Mailboxes 1 Docs knowledge base Reports Workflows Satisfaction Ratings

Pricing

  • Monthly pricing starting at $29 for Users
  • Yearly pricing starting at $290 for Users
  • SupportBee's pricing is fair and affordable. No Per agent fee, as you can add unlimited users to your help desk, we follow a "Pay as you grow" model, based on ticket volume
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