Suited for:
Freelancers, Smbs, Enterprises
Helps with:
Help Desk
Languages:
English
What is it all about?
Help Scout is the world's first invisible help desk. Customer emails are personalized, free of ticket numbers and portals. Yet your team enjoys a scalable help desk, designed for team productivity.
Video
Video & screenshots
screenshots
Who is it for?
Freelancers
Startups
Agencies
SMBs
Enterprises
Key Features
Help desk scale without the clutter - Stay productive without exposing customers to ticket numbers, portals or robotic emails. Collaborate with Your Team - Nothing slips through the cracks and everyone stays on the same page with Help Scout. Build Customer Relationships Be helpful 24/7 with Docs - Empower customers to find answers on-demand with a full-featured knowledge base.
Benefits
What differentiates Help Scout from a typical help desk is the customer experience. Users don’t have to create an account or manage “tickets” in a complex system. Communications look just like a normal email thread and maintain the all-important personal touch.
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Pricing
Yearly
Monthly
Lifetime
Free
Freemium
Trial With Card
Trial No Card
By Quote
Description
Free
3 Users
1 Mailbox
Beacon
Saved Replies
Help Scout for iPhone
Help Scout branding
Standard
$20
All Free features
5 Mailboxes
1 Docs knowledge base
Reports
Workflows
Satisfaction Ratings
Integrates With
MailChimp
Magento
WordPress
Campaign Monitor
Shopify
Zapier
FreshBooks
BigCommerce
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