![Help Scout Help Scout Help Desk App](https://az639995.vo.msecnd.net/runtimecontent/companyfiles/204/2228/thumbnail.png?v1304549121541513210)
What is it all about?
Help Scout is the world's first invisible help desk. Customer emails are personalized, free of ticket numbers and portals. Yet your team enjoys a scalable help desk, designed for team productivity.
Video
Video & screenshots
screenshots
Who is it for?
Key Features
Help desk scale without the clutter - Stay productive without exposing customers to ticket numbers, portals or robotic emails. Collaborate with Your Team - Nothing slips through the cracks and everyone stays on the same page with Help Scout. Build Customer Relationships Be helpful 24/7 with Docs - Empower customers to find answers on-demand with a full-featured knowledge base.
Benefits
What differentiates Help Scout from a typical help desk is the customer experience. Users don’t have to create an account or manage “tickets” in a complex system. Communications look just like a normal email thread and maintain the all-important personal touch.
Pricing
Description
Free
3 Users
1 Mailbox
Beacon
Saved Replies
Help Scout for iPhone
Help Scout branding
Standard
$20
All Free features
5 Mailboxes
1 Docs knowledge base
Reports
Workflows
Satisfaction Ratings
Integrates With
![Help Scout Help Scout](https://az639995.vo.msecnd.net/runtimecontent/companyfiles/204/2228/thumbnail.png?v1304549121541513210)
Top DiscoverCloud Experts
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