Compare supportbee vs zendesk

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Zendesk Help Desk	SupportBee Help Desk
Very Good 8.0 (51 Ratings)	Excellent 10.0 (2 Ratings)
Features Flexible ticket management with automated workflow Multi-channel support: email, web, phone, chat, social media Mobile support with native iPhone, iPad, and Android apps Robust reporting and advanced analytics Customer facing web interface that you can easily brand Knowledge base portal and community forums included Over 100 out-of-the-box integrations with 3rd party apps Open API enabling seamless integration into your business Public and private forums Multi locale (timezone and languages)	Features We have the right set of features to enable collaboration within your entire team. For example, labels and groups make it very easy to organize and assign tickets. You cannot improve what you don't measure. We provide insightful help desk reports that can help you improve your customer service. Since SupportBee is hosted and managed for you, there is nothing to download, install, manage or backup. Want to manage your help desk on the move? With SupportBee, you can access your support desk on your mobile phone's or tablet's browser.
suitable For Freelancers Startups Agencies SMBs Enterprises	suitable For Freelancers Startups Agencies SMBs Enterprises
Languages English, Arabic, Chinese Simplified, Chinese Traditional, Czech, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian	Languages English
Integrates With No Integrations	Integrates With
Pricing ESSENTIAL $5 per agent per month TEAM $19 per agent per month PROFESSIONAL $49 per agent per month ENTERPRISE $99 per agent per month	Pricing Monthly pricing starting at $29 for Users Yearly pricing starting at $290 for Users SupportBee's pricing is fair and affordable. No Per agent fee, as you can add unlimited users to your help desk, we follow a "Pay as you grow" model, based on ticket volume