Compare Products

SupportBee App Zoho Desk App

Features

We have the right set of features to enable collaboration within your entire team. For example, labels and groups make it very easy to organize and assign tickets. You cannot improve what you don't measure. We provide insightful help desk reports that can help you improve your customer service. Since SupportBee is hosted and managed for you, there is nothing to download, install, manage or backup. Want to manage your help desk on the move? With SupportBee, you can access your support desk on your mobile phone's or tablet's browser.

Features

Contracts and SLA Reports and Dashboards Alerts and Notifications Knowledge Base Social Media Support Accounts and Contacts Alerts and Notifications Third Party Integration Ticket assignment and management Service escalations Notification rules Time-based actions Workflow rules Happiness ratings Customizable reports Scheduled reports Graphic dashboards Customization CRM integration Self service portal

suitable For

Freelancers
Startups
Agencies
SMBs
Enterprises

suitable For

Freelancers
Startups
Agencies
SMBs
Enterprises

Languages

English

Languages

English, French, German, Italian, Japanese, Portuguese, Spanish, Swedish

Integrates With

Integrates With

Pricing

  • Monthly pricing starting at $29 for Users
  • Yearly pricing starting at $290 for Users
  • SupportBee's pricing is fair and affordable. No Per agent fee, as you can add unlimited users to your help desk, we follow a "Pay as you grow" model, based on ticket volume

Pricing

  • Monthly pricing starting at $12 for 1 Users
  • Yearly pricing starting at $12 for 1 Users
  • Zoho Desk has three plans - Free, Professional and Enterprise. Sign up for a free trial!
X

Compare Products

Select up to three two products to compare by clicking on the compare icon () of each product.

{{compareToolModel.Error}}

Now comparing:

{{product.ProductName | createSubstring:25}} X
Compare Now