Features
MaestroQA offers a robust feature set including:
CRM and support tools integrations -Integrations to your existing support helpdesk software.
Customizable scorecards - Flexible scorecard builder for every business requirement.
Agent dashboards - Accessible dashboard for transparent employee feedback.
Workflow automations - Rule-based automations for QA and sharing feedback.
Data warehouse integrations - Integrations into your reporting and analytics platforms.
Strict security and compliance - SOC 2 certification and compliance with Privacy Shield.
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Features
Analytics
Contact Sharing
Data Export
File Sharing
Notifications
Time Management
Third-Party Plugins/Add-Ons
API
Chat
Email Integration
File Transfer
Customer Management
History/Version Control
Dashboard
Batch Permissions & Access
Contact Management
External Integrations
Lead Management
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Languages
English
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Languages
English, Chinese Traditional, Dutch, French, German, Italian, Japanese, Russian, Spanish
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